Get your profile back, with a plan for why it happened.
A suspended or disabled profile is disruptive, but it's also a well-understood process with known causes and a known appeals path. We've filed reinstatement cases across most of the common triggers - policy violations, verification issues, duplicate flags, and third-party edits - and we respond within one business day.
“My listing just disappeared. Can you get it back, and how fast?”
We respond within one business day. Tell us what happened and when you first noticed it.
Specific work, not vague promises.
Suspension diagnosis
We review your profile history and edit log to identify the specific policy trigger behind the suspension.
Appeal preparation & filing
We prepare the documentation Google requires and file the reinstatement request on your behalf.
Direct case escalation
For cases that stall in the standard queue, we escalate through the appropriate Google channels.
Post-reinstatement safeguards
Once restored, we correct the underlying issue so the same trigger doesn't cause a repeat suspension.
You'll always know if it's working.
Tracked from case intake to confirmed, live profile status.
The share of filed cases that result in a restored, verified profile.
How often a reinstated profile is suspended again within the following year.
Our listing was down for three weeks before we called. Apex had it reinstated in eleven days and explained exactly what triggered it.
— Owner, Local Retail Business
Some client engagements for this service involve details we can't publicly disclose. Rather than invent a statistic, we'd rather point you to a verified case we can already share - see the cases we can share today.